Frequently Ask Questions:
1. Why should I choose Malaysia as a destination for my medical needs?
Malaysia's emphasis has and will always be quality healthcare that is cost effective.
2. How can I be assured of Malaysia's standards of quality in healthcare?
All private hospitals in Malaysia are licensed under the Private Healthcare Facilities and Services Act 1998, to ensure patients of safe practice and quality of care. Many of our private hospitals have international accreditation, including the internationally recognised Joint Commission International (JCI) accreditation, as well as our own Malaysian Society for Quality in Health (MSQH) accreditation. Both the JCI and MSQH accreditations are recognised members of the International Accreditation Federation Council (IAFC), a body under the umbrella of the International Society for Quality in Healthcare (ISQuA).
3. What is the cost of Malaysian healthcare services as compared to other countries?
With Malaysia's favourable exchange rate, the cost of healthcare services in Malaysia is at an extensively lower cost to that of other countries. If you're coming from a Western country such as the United States or Britain, medical procedures in Malaysia will generally cost a fraction of the price as compared to prices back home.
4. What sort of medical treatments are there available, in Malaysia?
Malaysia's highly qualified doctors, specialists and medical personnel specialize in a wide range of treatments including (but not limited to) cardiology, oncology, aesthetic surgery, fertility treatments and ophthalmology.
5. Will my insurance policy cover any treatment I undergo in Malaysia?
As insurance policies vary from one provider to the next, please consult your personal insurance provider and your selected medical centre for further information.
6. Is it safe to visit Malaysia?
Malaysia is known to be a stable country. Malaysians are well known for their warmth and hospitality. Malaysia is not only friendly, it is one of the safest countries worldwide and it is absolutely safe to travel to any part of the country.
7. Will communication be a problem between my medical centre and myself?
Malaysia is a multicultural and multiracial country. English is a widely spoken in Malaysia, as well as Mandarin, Chinese dialects, Malay or Tamil. However, should you require interpretation services, do contact your medical centre who may be able to offer interpretation services to help you communicate better with the hospital personnel.
8. What are the passport and visa requirements upon entry into Malaysia?
Visitors visiting Malaysia can look forward to a hassle-free entry into the country. After determining a medical procedure, you should obtain a letter from your chosen medical centre, where you will then qualify for a six-month visa. Upon entry into Malaysia, the letter should be shown to an immigration officer who will then proceed to process your visa.
Anyone who comes to Malaysia must possess a valid international passport or other internationally recognised travel documents. The passport or other documents must be valid for at least six months from the date of entry into the country.
Individuals whose passports are not recognised by Malaysia must apply for a document in lieu of a passport and visa, which are issued by Malaysian missions abroad.
9. My family is accompanying me for my medical treatment. Where can they stay?
When you make an appointment with Meditatts, do let us know that your family will be traveling with you, and they may be able to assist you with necessary accommodation arrangements. Malaysia also has a wide range of hotels that will be able to accommodate you and your family.
10. What is there to do in Malaysia once my treatment is over?
Malaysia is home to a multitude of tourist attractions, from lush forests to pristine beaches to ultramodern cities. However, as a caring reminder, a consultation with your medical service provider is advisable before planning to engage in tourist activities. For further information on Malaysian tourism, please visit Tourism Malaysia at www.tourismmalaysia.gov.my.
1. Why should I choose Malaysia as a destination for my medical needs?
Malaysia's emphasis has and will always be quality healthcare that is cost effective.
2. How can I be assured of Malaysia's standards of quality in healthcare?
All private hospitals in Malaysia are licensed under the Private Healthcare Facilities and Services Act 1998, to ensure patients of safe practice and quality of care. Many of our private hospitals have international accreditation, including the internationally recognised Joint Commission International (JCI) accreditation, as well as our own Malaysian Society for Quality in Health (MSQH) accreditation. Both the JCI and MSQH accreditations are recognised members of the International Accreditation Federation Council (IAFC), a body under the umbrella of the International Society for Quality in Healthcare (ISQuA).
3. What is the cost of Malaysian healthcare services as compared to other countries?
With Malaysia's favourable exchange rate, the cost of healthcare services in Malaysia is at an extensively lower cost to that of other countries. If you're coming from a Western country such as the United States or Britain, medical procedures in Malaysia will generally cost a fraction of the price as compared to prices back home.
4. What sort of medical treatments are there available, in Malaysia?
Malaysia's highly qualified doctors, specialists and medical personnel specialize in a wide range of treatments including (but not limited to) cardiology, oncology, aesthetic surgery, fertility treatments and ophthalmology.
5. Will my insurance policy cover any treatment I undergo in Malaysia?
As insurance policies vary from one provider to the next, please consult your personal insurance provider and your selected medical centre for further information.
6. Is it safe to visit Malaysia?
Malaysia is known to be a stable country. Malaysians are well known for their warmth and hospitality. Malaysia is not only friendly, it is one of the safest countries worldwide and it is absolutely safe to travel to any part of the country.
7. Will communication be a problem between my medical centre and myself?
Malaysia is a multicultural and multiracial country. English is a widely spoken in Malaysia, as well as Mandarin, Chinese dialects, Malay or Tamil. However, should you require interpretation services, do contact your medical centre who may be able to offer interpretation services to help you communicate better with the hospital personnel.
8. What are the passport and visa requirements upon entry into Malaysia?
Visitors visiting Malaysia can look forward to a hassle-free entry into the country. After determining a medical procedure, you should obtain a letter from your chosen medical centre, where you will then qualify for a six-month visa. Upon entry into Malaysia, the letter should be shown to an immigration officer who will then proceed to process your visa.
Anyone who comes to Malaysia must possess a valid international passport or other internationally recognised travel documents. The passport or other documents must be valid for at least six months from the date of entry into the country.
Individuals whose passports are not recognised by Malaysia must apply for a document in lieu of a passport and visa, which are issued by Malaysian missions abroad.
9. My family is accompanying me for my medical treatment. Where can they stay?
When you make an appointment with Meditatts, do let us know that your family will be traveling with you, and they may be able to assist you with necessary accommodation arrangements. Malaysia also has a wide range of hotels that will be able to accommodate you and your family.
10. What is there to do in Malaysia once my treatment is over?
Malaysia is home to a multitude of tourist attractions, from lush forests to pristine beaches to ultramodern cities. However, as a caring reminder, a consultation with your medical service provider is advisable before planning to engage in tourist activities. For further information on Malaysian tourism, please visit Tourism Malaysia at www.tourismmalaysia.gov.my.
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